OK Sorry for the Double post but here is the Markup of the letter highlighting all of its major errors.
1) Return address is on the right and not the left.
1a) Patient ID missing altogether but I am willing to concede that it may be under the blacked out portion.
2) Full Doctors name, I am not 100% about this but in the UK unless the docotr is called something like Smith they don't include the given name of the doctor unless they are the junior doctor involved. This has been the case since the Victorian Era that's been kept on to the present day.
3) The Blood Thinners, that's more of general medical advice but considering that the area getting operated on in this case is HEAVY with major blood vessels this would have been covered and would not ask you to call in, it would specify limits within your planned treatment and most likely they would not go ahead with the operation at all if you where on such medication in any significant dose.
4) That bit about transport cuts Phill out of it all together, he has never mentioned anyone willing to give him a liftt home, and he hasn't got access to any other suitable transport that he could afford such as a Medical Taxi or be willing to foot himself as he's never mentioned it whiles begging for the assistance.
5) For Major Surgery they don't leave the check-in times up to the last minute, they TELL YOU what time you are supposed to be there for as they know how long the operation takes and how long the perp takes they add some wiggle room to it and a bit more to allow for delays/emergencies that will take priority.
6) They have not given the address of the Check-in Desk, they just mention included map and give a URL. I have never see this even in paperless NHS trusts they always specify the address normally in BOLD to make sure that it stands out and you can't go wrong.
7) Unmarked but inconsistencies in formatting, paragraphs containing important info are not makes uniformly i.e.
- like this.
The last two are nearly totally unformatted.
8) Minor and maybe just me but no signature not even a fancy font in place of a signature. Even if you're putting your name onto the bottom of the letter as a formality you sign it or put some form of fancy scrip in it's place.
9) Lack of Header and Footer, normally containing the sender's address and logo are not just bad but totally absent.
OK this is a letter from early this year but this is the minimum basic format of a letter from OHSU
http://res.cloudinary.com/bdy4ger4/image/upload/v1518031660/CWilson_OHSU-1_sqwiz3.jpg
Also here is a link for form letters they use for HR reasons
https://www.ohsu.edu/xd/research/po...culty-and-administrators/letter-templates.cfm they would use the same or simmilar format for such things to maintain uniformity of standards if you look at them they don't look anything like what Phil has posted.