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I would complain about it, to their boss or something.

Failing to see how or why that matter. Rude support staff always sucks, though. My sympathy.

Sadly it comes with the territory. When a former dentist had to sell his solo practice and join another as an assistant dentist, the new...

I have relatives who work in hospitals, and it sounds like working in a high school. Everyone sounds like a petulant, power-tripping headcase.